Network Configuration

This guide describes the necessary steps for the ST-One Hardware® to connect to our system.

SUMMARY

1. Materials and Preparations

Before configuring the network, you will need the following items:

• Network settings (DHCP, STATIC IP) as per the permissions described in the article Communication;
• Username and password for the ST-One Hardware®: included in the "Getting Started" guide inside the ST-One Hardware® packaging.

2. Access the Interface

To configure the network, you will need to work with the "Interfaces" tab, where you will select whether the ST-One Hardware® will connect via Ethernet cable or Wi-Fi:

• The "Networking" tab displays and manages all network connections configured on the ST-One Hardware®.
• When accessing the Cockpit, you will have the "Networking" option. For more information, refer to the Cockpit article.
• In the "Networking" option of the Cockpit, you can see which interfaces are connected to the ST-One Hardware®, such as Ethernet cable, Wi-Fi network, 3G, Hotspot, etc.
  
  

2.1  In case of Wired Network:

a.  Interface Identification:

• Click on the identified interface. By default, it is set as "Automatic (DHCP)" connection.

b. Change to Static IP

• If the network IP is not DHCP but a static IP, change the "DHCP" option to "Manual";
• Click on "Automatic (DHCP)" and select the "Manual" option.

c.  Insertion of Static IP:

• When selecting the "Manual" option, the fields to enter the static IP will be opened.
• Enter the IP and click "Apply". If necessary, confirm the IP change.

2.2  In case of Wi-Fi

  To connect to a Wi-Fi network, simply select the "wlan" interface.

a. Add Connection:

Click on the "wlan" interface and then click the "+Add Connection" button.

b. Configure the Wi-Fi Network:

Enter the Wi-Fi network information:

• SSID: name of the Wi-Fi network;
• Security: type of password encryption (by default, use WPA/WPA2 Personal);
• Password: Wi-Fi network password.

c. Configure Static IP (if necessary):

If the Wi-Fi network uses a static IP, change the "Automatic (DHCP)" option to "Manual". This will open the fields to enter the static IP.

d. Connect to the Network:

Click the "Connect" button. If the connection is successful, the page will display the status as "Disconnected".

3. Equipment and Interfaces

Identify which interface will be used for the ST-One Hardware® to connect to the IT network.

4. Configuring IT Network

4.1. Connection Test

To access the ST-One Hardware®, a computer or laptop connected to the same network is required.

a. Access the Cockpit:

• In the Cockpit, go to the "Terminal" tab.

b. Test the Service Connection:

• In the "Terminal", enter the following commands to test the connection of the MQ services (data communication with the cloud service) and MC services (communication between the ST-One Hardware® and the monitoring services):
• • netcat -zv -w 5 mq.st-one.io 8883 
  • netcat -zv -w 5 mc.st-one.io 443
    
    
• The commands should return the message "succeeded!" as shown in the images below. If not, proceed to the "Troubleshooting" section right below.

c.  Contact for Data Digitization:

• If the return is "succeeded!", contact us via email providing the Serial Number of the installed ST-One Hardware® to proceed with the data digitization process:
• • E-mail: support@st-one.io

4.2. Troubleshooting

Here are the errors that may occur when running the service test commands, along with their causes and solutions:

• After the mitigation, run the test command again to check if the failure status has been resolved.
• If the return is "succeeded!", contact us via email providing the Serial Number of the installed ST-One Hardware® to proceed with the data digitization process.

If you have any questions, please contact support via:
support@st-one.io